How can we help?

A question about a 3D print, a design or materials? Send us a message. On working days we usually reply within 24 hours.

Your answer might already be in the FAQ?

Feel free to add dimensions, photos or a sketch in your message or as an attachment.
You can upload photos, technical drawings, PDF, STL, STEP or sketches, among other things. Several files (Ctrl/Shift). 2 GB in total per email address. No executable files (.exe, .bat, and so on).
Your details are treated confidentially and are not shared with third parties

Address

Van der Mondeweg 36B

6685BP Haalderen · Nederland

Visits and collection are by appointment only.

No walk-ins. Plan collection while ordering or via your account: how collection works. More about the location: 3D printing in Haalderen.

Opening hours and collection

Same as collection: by appointment only.

We prefer weekdays between 13:00 and 17:00. Evening collection or a visit is sometimes possible, by arrangement.

There are no walk-ins; you cannot come in without an appointment. More on the Collection.

How to reach us

For a quick note, log in to your account and use the messages in the customer portal.

For questions we use email and the customer portal. That keeps the conversation in one place and lets us help you faster.

We find our own suppliers

No employee is authorised to enter into contracts. We do not do business with companies that approach us for their own (financial) gain.

Example: you work in a call centre, with a photo frame of your rented Porsche in Dubai next to your screen, and you try to sell us a website, an internet subscription or a garden gnome? The answer is simply always no.

We find our own suppliers, never the other way around. A good product sells itself.

Company details

Chamber of Commerce, VAT, IBAN and other official details